What if your HP PAVILION X360 14-DH1710NG Battery Does Not Power or Hold a Charge?

     1.Remove the notebook battery and check the contact points to make sure they are not damaged.
    2.Unplug all USB devices from the notebook.
    Many notebook models continue to provide power to USB devices through the USB ports, even when the computer is powered off or in a suspended state.
    3.Unplug the AC power cable.
   4. Insert the battery into the battery compartment on the bottom of the notebook computer.
    5.Plug the AC power cable into the computer and into an AC wall outlet, then allow the battery to charge for 15 to 30 minutes.

        note: The power LED, located near the power icon, glows while the battery is charging.

    6.Unplug the power adapter cord from the notebook.
    7.Press and release the Power button to start the computer using only the battery as the power source.
        If the computer powers on, the battery is functioning. Run the HP Battery Check utility to evaluate the battery at Testing and Calibrating the Battery (Windows).
        If the computer does not power on, continue to the next step.
  8. If you have a second battery for your computer, replace the original battery with the second battery and perform the troubleshooting steps again.

The above sources from https://support.hp.com. To order an original HP PAVILION X360 14-DH1710NG battery, you need to make sure your original battery model number is HT03XL.and it shoudl be replaced with HP battery model number L11119-856 L11421-1C2 L11421-271 L11421-422 L11421-1C1 L11421-421,etc.. Or you may click here to know more: https://www.sebatteri.se/l11119-855-batteri-11.4v-3600mah-hp-l11119-855-laptop-batterier-p-205559.html